Lounge was a pleasant surprise as I was a gold member and received access. Lounge is open from 7am – 10pm with happy hour was from 6-8pm. I’m not sure if breakfast was served in the morning as we ate in the main restaurant. During the day, it had water, coffee, soft drinks, bowl of fruit, and some snack mix available. The evening snack hour consisted of two hot dishes (a ravioli dish and a vegetable dish), some breads and cheeses, and dessert options. Alcohol included variety of wines, beer, and liquors.

Compared to the Marriott Reforma this was a step down in terms of quality and service. Breakfast was the same every day, and it wasn’t until the last day that we learned that we could have had made-to-order omelets. There was not enough seating; the space was small and loud, and the staff was friendly but didn’t seem like there was enough for the number of people. Dinner consisted of sandwiches every day and very little hot food, and not many options for vegetarians. Snacks during the day were always chips and nuts with no fruit or healthy options. There was a TV sitting area if you wanted to hang out but would only accommodate a couple of people. The view over Reforma was nice.

The executive lounge has been a great place to sit and work, meet new friends, and have a nice coffee, water, or dinner. They even offer a kaffee und kuchen in the afternoon. The highlight of our time at the Heidelberg Marriott was the executive lounge. The highlight of the executive lounge is Anastasiya. She consistently offers a welcoming smile, individual attention, and the most lovely professional service I have experienced in any hotel anywhere. Thank you Anastasiya.